mht 30 class a rv rv rental
Motor Home Travel Canada Inc Rental Terms for travel between 01-Jan-2007 and 30-Apr-2009
Payment Terms
The balance payment due will automatically be deducted from your nominated credit card 30 days prior to departure. Please ensure there are sufficient funds available at this time. Motor Home Travel Canada Inc. reserves the right to cancel any reservation if payment has not been received. (Please also note that the 1.5% credit card surcharge will be added when this payment is processed).
Approved Payment Methods
Cash and Traveler’s cheque, Visa, Master / Eurocard, American Express and Bank wire transfer* are the methods of payment accepted by Motor Home Travel Canada Inc.
Please note:
The initial non-refundable deposit can only be paid by Credit Card.
Pick -up and drop-off
Pick-up Transfer:
Overseas customers must wait overnight before picking up their rental unit. We provide early pick-up transfers between 09:00am and 10:00am from designated transfer hotels. Must be ready for pick-up transfer at 09:00 hrs at the designated hotels specified waiting areas. Early pick-up transfers are only provided from the customer waiting area of the designated transfer hotels.
Customers are requested to report at the time of booking, or not later than two working days before the pick-up date, in which designated transfer hotel the customer is staying overnight and how many people are in the customer’s party. Late reporting is possible by the customer until 16:00 hrs of the day before the pick-up date directly to the rental locations for an administrative fee of $25.
Early Pick-up Procedure
Early pick-up is provided between 10:00(am) and 11:00(am) hrs for customers using the early pick-up transfer. For early pick-ups without the transfer from one of the designated transfer hotels, customer has to arrive at the rental location between 10:00 and 10:30 hrs.
Important Note: Early pick ups are only available when pre-arranged ONLY. Please ensure that you mention Early Pick-up is required at the time of booking request.
Afternoon pick-up is provided between 13:00 and 16:00 hrs. No pick-up transfer is provided for afternoon pick-ups. No refund is made in the event of a late pick-up.
Drop-off and Drop-off Transfers
Drop-off hours last from 09:00 to 11:00 hrs. Drop-off transfer is provided from the rental location to the airport only. Please do not book return flights with departures before 14:00 hrs, if you want to take advantage of the free drop-off transfer to the airport.
Drop-off late surcharges are $30.00 per hour . No drop-off transfer is provided in the event of a late drop-off.
No refunds are made for early returns or unused portions of rentals.
Insurance Information
Public Liability Insurance
Liability insurance coverage is maintained on all rental vehicles to a maximum of $1,000,000 for any bodily injury and property damage liability claim brought by a third party (other than a passenger) against the customer (and any other driver listed on the rental contract) as a result of the operation or use of their rental vehicle. This basic public liability coverage is included in all rental rates. All coverage and waivers are subject to the express terms of the rental contract.
Collision Damage Waiver (CDW)
In the event o f a loss or damage to the vehicle while on rent, whether or not due to the fault of the customer, the customer’s responsibility for direct and accidental loss including theft and vandalism or damage to the vehicle is unlimited. That is, the customer is responsible for all loss or damage.
All daily rental rates for all vehicles include CDW coverage. With the CDW coverage, the customer’s Responsibility for accidental damage, theft and vandalism (police report is required) to the vehicle is reduced to $2,500 per occurrence with the following exceptions, for which there is no reduction in the customer’s Responsibility for damages:
1) Caused as a result of use without our expressed permission or consent.
2) Damage caused by striking overhead objects or from backing up the vehicle.
3) Interior damage.
4) Undercarriage damage, including tires and wheels.
5) Damage caused by freezing or overheating vehicle systems.
6) All glass damage.
7) All damages caused during any use of off public roads (including campgrounds, parking lots and service stations, etc.,)
Security Deposit with CDW Coverage is $2,500
Extended Liability and Vacation Interruption Protection (E.L.V.I.P.)
Extended liability and vacation interruption protection (E.L.V.I.P.) is available with a set maximum per rental. Please refer to the price list for E.L.V.I.P. rates. E.L.V.I.P. provides the following benefits:
1) With E.L.V.I.P. the customer’s Responsibility for accidental damage is further reduced to $300.00. In case of theft and vandalism to the vehicle, the deductible is $1,000.00. This reduction of the customer’s Responsibility does however not apply to the exceptions mentioned in above section, for which the customer’s Responsibility reduces from unlimited to $2,500.00.
2) E.L.V.I.P. also covers the expenses in the event of a mechanical breakdown requiring the vehicle to be in repair for more than 12 working hours. The Radio, TV/VCR, Air conditioning, Refrigerator, Generator, Microwave, Appliances, Automatic step, Cruise Control and GPS malfunctions are not considered to be mechanical break downs. Incurred expenses of $30.00 per person per day for lodging and $30.00 per group per day for other transportation is provided. A limit of $3000.00 per rental applies and this plan is not valid in case of an accident. Customer must present all receipts for refund of expenses.
E.L.V.I.P Coverage is void:
1) If the customer fails to file an accident/damage police report.
2) If the vehicle is used in violation of the terms of the rental contract.
Security Deposit with E.L.V.I.P. Coverage is $300.00
Convenience Kits
| Standard Kit (included in all rentals) | | Water Hose | KDA Discount Card | Waste Basket w/ Broom | | Sewer Hose | 110 Volt Adapter | Fire Extinguisher | | Operator's Manual | Flashlight and Batteries | KDA Atlas
|
Convenience Kit: per vehicle | | Set of pots | Cutting board | Dish cloth | | Frying pan | Bread basket | Serving spoons | | Mixing bowl | Kettle | Clothes hangers | | Cork Screw | Juice container | 2 Tea towels |
| Can/Bottle opener | |
Convenience Kit: per person | | Hand towel | Blanket | Cereal bowl | | Bath Towel | Pillow and Pillow cases | Cup & saucer | | Dinner Plate | Set of Sheets | Drinking glass | | Face cloth | knife / Fork / Spoon | Bread plate | | Note: All tableware (Plates etc.) is non-plastic and is made of Corning/Corelle china or equivalent. |
Convenience Kits are paid per person with a maximum charge of 3 convenience kits per vehicle per rental
Preparation Fee
This is a mandatory one-time charge per vehicle per booking and is applicable to all bookings without exception.
The Preparation Fee covers:
1) The standard kit per vehicle.
2) The first tank of propane (LPG).
3) Toilet chemical.
4) Vehicle exterior cleaning.
5) Pick-up and Drop-off transfers.
There are no refunds for unused propane and toilet chemicals. There are no refunds if the customer does not meet the transfer conditions and does not receive transfer or if the customer arranges their own Transfer.
Mountain Bike and Bike Rack Rentals; (refer to extra cost above)
We offer one size of adult mountain bike for rent. We offer a 2 or 4 bike rack with 2 or 4 mountain bikes per carrier. If customer wants to bring their own bike, bike racks only can be rented. The price for the bike rack only $25 per rental.
Please Request Rental Bikes and Racks at the Time of Booking.
Office Hours and Holidays
Monday - Saturday: 9:00 AM - 5:00 PM
Sunday (May 1st - October 15th) 9:00 AM - 5:00 PM
Canadian holidays are January 1st , April 9th and December 25th /26th .
Please refer to "pick-up and drop-off times " section above.
Maintenance and Cleaning Responsibility
The customer is responsible for checking all fluids at each refueling. Refills of all fluids (except gasoline) will be reimbursed at check in upon presentation of receipts. Gasoline tanks are full at pick-up and must be returned full. The vehicle must be returned clean inside, otherwise, cleaning charges may apply.
Repairs / Refunds / Early Returns
Necessary repairs are refunded without previous authorization up to $50. The customer must provide receipts. If the customer paid for repairs in excess of $50 without previous authorization we will not give a refund. The customer assumes full Responsibility for any additional expenses incurred by reason of a vehicle breakdown. If the vehicle is in breakdown repair for more than 12 working hours through no fault of the customer, our Responsibility to the customer is limited to a refund of the daily rate portion thereof (except with E.L.V.I.P. coverage). Radio, TV/VCR, Air Conditioning, Refrigerator, Microwave, any Appliances, Plumbing, Generator, Cruise Control and GPS malfunctions are not considered breakdowns and no refunds are made for repair time to these items. No refunds will be made for breakdowns or towing costs in Death Valley between June 15 th and September 15th.
There will be no refunds for early return of a rental vehicle.
Accident
In case of an accident, you must notify the police for a police report immediately, they must notify The Supplier within 24 hours and make a full report in writing. CDW/E.L.V.I.P. accident coverage is void if the customer fails to follow this procedure.
Credit Cards / Travellers Cheques
Motor Home Travel Canada accept Master/Eurocard, Visa, American Express credit cards as well as all CDN/USD Traveler’s Cheques. We are not responsible for the exchange rate fluctuations of any credit card transaction.
Drivers Licence / Drivers Age
The customer must be in possession of a current and valid driver’s license. The minimum age to drive the motorhome is 25 years old.
Parking / Traffic Violations / Toll Roads
The customer is responsible for reporting and payment of all parking, traffic and toll road violations and charges at rental termination. Non-reporting of parking, traffic and toll road violations and charges will result in an administrative charge of up to $100. Non-reported parking and traffic violations plus administrative charges will be charged against the customer’s credit card or will be collected at the customer’s domicile.
Restrictions
Driving is not permitted:
1) In Downtown New York City.
2) In Mexico.
3) On the Laird Highway.
4) On Logging roads, non public roads or Off Road.
5) Death Valley between June 15th and September 15th
Northern Travel
All rental vehicles travelling to Alaska, the North West Territories and the Yukon Territories are permitted and must be confirmed in advance.
Substitutions
Motor Home Travel is entitled to upgrade the customer to a higher rated vehicle at no extra cost. Should a lower rated vehicle be offered, Motor home travel’s Responsibility is limited to the refund of the difference in gross rates.
Minimum Rental
A 3 day minimum applies to all rentals from October thru May and a 7 day minimum applies from June Thru September.
A 14 day minimum is required for unlimited kilometers.
Pets
No pets are allowed
Towing
Towing is not permitted
Storage
The storage of items on the roof is not permitted. Free storage of luggage is available at the owner’s risk.
Cancellation Policy
.The initial deposit is non refundable. In addition to forfeiting your deposit, the following charges apply:
* 48 days or more prior to departure date: No Charge
* 47 to 33 days prior to departure date: $250.00
* 32 to 7 days prior to departure date: 80% of Total remaining Rental Charges
* 6 days or less prior to departure date: 100% of Total remaining Rental Charges
No Shows
Customers who fail to arrive on departure day or decline the vehicle at departure for whatever reason are considered as a departure day cancellation.
Changes and Modifications
Changes and modifications of reservations may be subject to modification charges of between $50 - $100 depending on complexity of changes. Changing travel dates or vehicle type closer to the commencement of your rental may result in the recalculation of rates at the current market rates (often higher).
Travel Insurance
We strongly recommend that clients ensure they take out the highest level of Travel Insurance. In many cases this will cover any losses incurred if you are forced to cancel your booking.
General Conditions
All rentals are subject to the terms and conditions of the rental-contract. Prices, policies and conditions are subject to change without notice.
Terms of booking on this website
Information disclaimer
The rates on this website are often heavily discounted. This is due to our negotiated rates and bulk buying power. On very rare occasions, a rate may be displayed incorrectly due to our, or a vehicle supplier's error. In such a case, if you book with us at a quoted rate that is incorrect, we will notify you of any price change and give you the option to proceed or cancel. We make every effort to keep information on our site up to date, but we cannot guarantee this website is free of errors or omissions and retain the right to update or change the information published at any time.
Liability
To the extent permitted by law we/the owners of this website will not be liable to you or to any third party (whether in contract, tort, or otherwise) for any direct, indirect or consequential loss or damage (including but not limited to any accident, injury, delay or loss of enjoyment) arising out of your reliance upon information contained on this website, including but not limited to your use (or inability to use) any products or services described or procured through this website.
When you pick up your vehicle, you will be required to sign a rental agreement with the supplier of the vehicle. Your rental and use of the vehicle will be governed by the terms of the rental agreement and any other documentation or information provided to you by the supplier at the time you pick up your vehicle. The rental agreement is between you and the supplier and we will not be liable to you or to any third party in relation to the terms of the supplier’s rental agreement or any other documentation provided to you by the supplier at the time of pick up.
While we will make reasonable efforts to ensure we are representing only reputable suppliers, we make no warranty about the fitness or suitability of any third party (supplier) product or service and will not accept responsibility for the quality or fitness of any vehicle. We welcome feedback from our customers on their experience with our suppliers. We may, at our discretion, provide you with reasonable assistance in resolving any dispute you may have with a supplier.
Our total liability to you in relation to your use of this website and the information contained on this website will not exceed the dollar amount of the deposit we have received from you in relation to your booking/rental. Refunds will not be made for bookings cancelled due to inclement weather. Again, we strongly recommend that you take out travel insurance. Your use of this website is governed by the laws of New Zealand and the jurisdiction of the New Zealand courts.
Booking information
To make a booking you must complete our booking form which is easy to follow and secured with the latest encryption technology. Once we receive your form, we will, subject to availability, confirm your booking by emailing you a confirmation voucher and invoice. The deposit required to secure your vehicle (as shown on the secure booking page) will only be processed on your credit card when your booking is confirmed. Please note that a 1.75% credit card charge will be added when your payment is processed.
A booking is confirmed when you have been emailed a confirmation voucher and at this stage the deposit is processed on your card and becomes non-refundable and any cancellation fees stated in the supplier's terms apply. Upon receipt of your confirmation, please check your details carefully and notify us immediately if there are any incorrect details, as it may not be possible to make changes at a later date.
If you are booking via phone, please make sure you have read the terms and conditions of the vehicle you wish to rent first. Our reservations consultant will ask you if you have read the terms and agree to them before proceeding. The onus is always on the renter to ensure they make themselves fully aware of the terms displayed on our website.
Information disclosure
In booking on this website you acknowledge that we disclose your information to your selected Supplier in order to provide the requested rental services.
Amendments
Please note that some suppliers treat an amendment as a new booking and apply the rate current at the time the amendment is made to recalculate the entire booking amount (not just the days changed). If the rental period is increased, an additional deposit may be required. If the rental period is shortened which results in a reduction of the rental charges, the deposit amount will remain unchanged, and the difference between the original and revised deposit is forfeited (it cannot be used towards remaining rental charges). To request a change to a confirmed booking, please use the alterations request link on your confirmation. Any alterations are subject to availability and the approval of the supplier. In addition to the alteration policy of the supplier stated in their terms, the following charges will apply:
Car rental alterations (all charges stated in local currency):
To change dates or times that result in a recalculation of rental rates, or to change vehicles or locations: 25.00
To add or remove extras to/from a confirmed booking: 10.00
Motorhome rental alterations (all charges stated in local currency):
To change dates or times that result in a recalculation of rental rates, or to change vehicles or locations: 75.00
To add or remove extras to/from confirmed booking: 20.00
The alteration fee will not be charged if your alteration request is not possible.
Vehicle Capacity and fitness to drive
Under no circumstances are you permitted to carry more passengers than the vehicle you rent is legally registered to carry, and if you do your insurance may be invalidated. The number of seatbelts (and passengers) is indicated next to each vehicle on this website. Luggage capacity where shown is an indication only and we will not be responsible should you be unable to fit your entire luggage into a vehicle. It is your responsibility to choose a journey that is within your capabilities. A vehicle supplier can refuse to rent a vehicle to any person who is in their opinion unfit to drive or does not meet eligibility requirements. In such circumstances we will have no further liability to you.
Motor Home Travel Canada Inc Insurance
Insurance Information
Public Liability Insurance
Liability insurance coverage is maintained on all rental vehicles to a maximum of $1,000,000 for any bodily injury and property damage liability claim brought by a third party (other than a passenger) against the customer (and any other driver listed on the rental contract) as a result of the operation or use of their rental vehicle. This basic public liability coverage is included in all rental rates. All coverage and waivers are subject to the express terms of the rental contract.
Collision Damage Waiver (CDW)
In the event o f a loss or damage to the vehicle while on rent, whether or not due to the fault of the customer, the customer’s responsibility for direct and accidental loss including theft and vandalism or damage to the vehicle is unlimited. That is, the customer is responsible for all loss or damage.
All daily rental rates for all vehicles include CDW coverage. With the CDW coverage, the customer’s Responsibility for accidental damage, theft and vandalism (police report is required) to the vehicle is reduced to $2,500 per occurrence with the following exceptions, for which there is no reduction in the customer’s Responsibility for damages:
1) Caused as a result of use without our expressed permission or consent.
2) Damage caused by striking overhead objects or from backing up the vehicle.
3) Interior damage.
4) Undercarriage damage, including tires and wheels.
5) Damage caused by freezing or overheating vehicle systems.
6) All glass damage.
7) All damages caused during any use of off public roads (including campgrounds, parking lots and service stations, etc.,)
Security Deposit with CDW Coverage is $2,500
Extended Liability and Vacation Interruption Protection (E.L.V.I.P.)
Extended liability and vacation interruption protection (E.L.V.I.P.) is available with a set maximum per rental. Please refer to the price list for E.L.V.I.P. rates. E.L.V.I.P. provides the following benefits:
1) With E.L.V.I.P. the customer’s Responsibility for accidental damage is further reduced to $300.00. In case of theft and vandalism to the vehicle, the deductible is $1,000.00. This reduction of the customer’s Responsibility does however not apply to the exceptions mentioned in above section, for which the customer’s Responsibility reduces from unlimited to $2,500.00.
2) E.L.V.I.P. also covers the expenses in the event of a mechanical breakdown requiring the vehicle to be in repair for more than 12 working hours. The Radio, TV/VCR, Air conditioning, Refrigerator, Generator, Microwave, Appliances, Automatic step, Cruise Control and GPS malfunctions are not considered to be mechanical break downs. Incurred expenses of $30.00 per person per day for lodging and $30.00 per group per day for other transportation is provided. A limit of $3000.00 per rental applies and this plan is not valid in case of an accident. Customer must present all receipts for refund of expenses.
E.L.V.I.P Coverage is void:
1) If the customer fails to file an accident/damage police report.
2) If the vehicle is used in violation of the terms of the rental contract.
Security Deposit with E.L.V.I.P. Coverage is $300.00
Toronto depot
Address: 7200 Highway 27 North
, Woodbridge
, Toronto
, Ontario
, CA
Pick -up and drop-off
Pick-up Transfer: Overseas customers must wait overnight before picking up their rental unit. Motor Home Travel provides early pick-up transfers between 09:00 and 10:00 hrs from designated transfer hotels. Must be ready for pick-up transfer at 09:00 hrs at the designated hotels specified waiting areas. Early pick-up transfers are only provided from the customer waiting area of the designated transfer hotels.
You are requested to report at the time of booking, or not later than two working days before the pick-up date, in which designated transfer hotel the customer is staying overnight and how many people are in the customer’s party. Late reporting is possible by the person until 16:00 hrs of the day before the pick-up date directly to the rental locations for an administrative fee of $25 CAD.
Early Pick-up Procedure
Early pick-up is provided between 10:00 and 11:00 hrs for customers using the early pick-up transfer. For early pick-ups without the transfer from one of the designated transfer hotels, you are required to arrive at the rental location between 10:00 and 10:30 hrs. Afternoon pick-up is provided between 13:00 and 16:00 hrs. No pick-up transfer is provided for afternoon pick-ups.
No refund is made in the event of a late pick-up.
Drop-off and Drop-off Transfers
Drop-off hours last from 09:00 to 11:00 hrs. Drop-off transfer is provided from the rental location to the airport only. Please do not book return flights with departures before 14:00 hrs, i f you want to take advantage of the free drop-off transfer to the airport. Drop-off late surcharges are per hour. No drop-off transfer is provided in the event of a late drop-off. No refunds are made for early returns or unused portions of rentals.
Office Hours and Holidays
Monday - Saturday 9:00 AM - 5:00 PM
Sunday (May 1 st thru October 15 th ) 9:00 AM - 5:00 PM
Please note: this depot is closed on Sunday between 16th Oct 2008 - 30 April 2008.
Canadian holidays are January 1st , April 9th and December 25th /26th .
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